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ITSM Requester App

Requester

For users requesting IT Services

  • Create, track and submit service requests in 3 clicks or less
  • Quickly connect with IT Service desk via chat, messaging, or calling
  • Overcome home network, connectivity or login issue via your Cherwell Mobile app

Apple Store Download     Google Play Store Download

 

 

 

Fulfiller

For IT service providers or technicians

  • Manage service ticket queue and workflow from anywhere
  • Find, assign or resolve any ticket in 3 clicks or less
  • Leverage the phone's built-in GPS to log and find tickets in your area quickly

Apple Store Download     Google Play Store Download

 

 

 

Approver

For managers that approve services

  • Enable Managers on the go, with an easy review and approval tool
  • Approve service requests, system access, procurements and more in seconds
  • Communicate with both the requester and fulfiller of the service request easily

Apple Store Download     Google Play Store Download

 

 

 

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